FAQ about Process Service, Document Retrieval, Skip Tracing

Process Service

What documents do we serve?

At Torri’s Legal Services, we serve a wide range of court documents related to local, state, federal, and international court cases. We also serve notices and letters that will later become part of a court case. We handle all types of service no matter how complex they may be. We can serve documents anywhere in the United States or internationally. We frequently serve Summons, Complaints, Writs and Subpoenas for members of the legal community and individuals all over the world.

How long does it take us to serve someone?
The time it takes to serve a subject depends on a number of factors: How easy the person is to locate; if it is a business, has the business moved or is there someone available to accept service. We frequently need to make multiple attempts and we can’t force people to open the door. Our turnaround time for service is between 3 and 5 business days. Once we receive the papers, they go out to our field agents immediately.

What happens if we cannot locate a subject?
We also offer skip tracing services, which can help find a new address or other contact information for the subject. We use databases that are available in a highly comprehensive interactive database. This database is highly secured, available only to pre-screened attorneys, investigators, process servers and similar individuals. This database is not available to the public and comprehensiveness and accuracy is extremely high, although care has to be taken to evaluate the data. Sometimes even the most thorough search isn’t fruitful. If this happens, we will work with you to discuss other options

How do I know my document was served?
Once service has been effected, you will get an automated notice that service has been completed. We will send you a notarized affidavit of service that must be filed with the court. Upon request, we will file your affidavit with the court. All affidavits are court compliant. This is an official document that shows that the person has been served. If we are unable to serve a subject after multiple attempts, we will send you an Affidavit of Non-Serve listing all or our attempts and showing our due diligence. This document should also be filed with the court

What happens if I need immediate service?
Torri’s Legal Services specialized in RUSH service. If you need to serve a document to a business or residence, we can make our first attempt within hours of receiving the documents for an additional fee. Contact us for more information.

What happens if I need service on someone in another country?
We offer International process service, and have served documents in over 100 countries. We utilize both The Hague Convention and Letter Rogatory and are very familiar with the process. International service can be a very expensive process, and it can take several months. Please contact us for more information if you require International service.

Document Retrieval

What sorts of documents do we locate?
We can work with you to help retrieve most official court filings in all jurisdictions. We work with State, Federal and Bankruptcy Courts. We can perform searches in all jurisdictions nationwide, including law libraries, recorders of deeds offices, Secretary of State offices and both State and Federal archives. Our staff is trained to get you exactly what you need. Contact us to discuss your individual needs.

What if you don’t know where the document you need is located?
Our experienced team can help locate documents in many jurisdictions. If you don’t know exactly where the document you need is housed, we can work to track it down for you.

How long does it take to receive your document?
That depends upon several factors – the court where these documents are located, the size of the file and the condition of the file. We are familiar with archives and can provide you the location, accession number and box number. Once we get your request we can give you a better idea of how long your retrieval will take by learning a little more about your individual situation.

Skip Tracing

Do we automatically skip trace a subject we cannot find?
No, we do not automatically skip trace. We will contact you to advise you that the address you have provided is not good and discuss your different options and obtain additional information. Because skip tracing is an extra service that we can provide there will be an extra cost. We will always contact you if we cannot find a subject to inquire about skip tracing.

What resources do we check during a skip trace?
We have access to a wide range of informational state-of-the art databases, including court records, phone records, courts, libraries and postal records. All of the information gathered is done so by using our state of the art technology. If the information is out there we will find it.

What happens if we cannot find the information you need?
Though it is rare, we sometimes cannot find the information you need using the resources we can access. If this happens, we will contact you to discuss your options and next steps.

How long will your skip trace take?
That depends on whether the information you’re needing is easy to find using our state of the art technology. We usually can complete a skip trace within 48 hours of receiving the request.

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